Recent clients
- North West Gas Alliance
- Northern Gas Networks
National Grid - United Utilities Waste Water
What we do
We deliver remote data capture and analysis solutions and services that enable you to improve the performance of your business.
We use technologies that are easy to use in the field and we apply behavioural science techniques in the design and deployment of our solutions.
The digital pen and paper
The system in use
Our Solutions
We use digital pen and paper based technology to electronically capture information from the
field. The pen works just like a normal pen and writes using ink onto paper based forms.
The pen also records everything that is written electronically and can transmit that information
using a mobile phone back to a central system.
The central system is used to analyse the information from the field and provide reporting
services to the organisation.
Usage scenarios
We have recently deployed solutions that support site health, safety and technical
compliance within the utilities industries. Examples include the deployment of solutions into
National Grid and North West Gas Alliance.
Our pen and paper systems have been provided to site supervisors and independant
compliance officers across the UK. They enable the user to record their safety conversations
and any findings on the paper form. The technology supports the conversational style of the
process, and provides a simple, ergonomic and effective means of electronically capturing
information.
The paper inspection sheets can be retained by the teams working in the field and these form
the basis of their safety performance feedback.
The information captured is sent by mobile phone and is used to generate live management
reports on safety performance across the organisation. The reports can be accessed using a
standard Web browser, and can also be sent electronically using email. Using text messaging to
mobile phones and emailing, any major issues from the field can be escalated to key stakeholders within seconds.
Smart Document Solutions Ltd | Old Bank House | 52-54 Palmerston Street | Bollington | Macclesfield | Cheshire | SK10 5PW