Other case studies
Improving the inspection and audit process in the
Water Industry
Challenge: To improve the data capture and reporting process used by inspectors, enabling more efficient and effective reporting to the client.
Solution: makes use of a digital pen and paper, which enables the inspector to carry out the inspection using a pen and paper, whilst at the same time recording the information electronically for onward transmission
Benefits: An immediate view of completed inspections and non-compliances. Client management reports are updated automatically, allowing a better top level view of what is going on, with the ability to drill down to see where the issues are.
How Digital Pen and Paper is helping our clients to improve the
audit process
Our client helps organisations to ensure that field operations are carried out to the appropriate
safety and quality standards to satisfy legislation, regulation or internal governance.
A crucial component of the methodology is the manual inspection and assessment of field
operative work to enable reporting of safety and technical performance to the client.
A variety of methods of electronic and manual data capture and reporting had already been used
in the business, including:
PDA based devices for electronic capture of inspection data, enabling the information to be
sent to a central system once the inspection form was complete on the PDA.
Standard pen and paper based inspections, enabling the inspectors to conduct inspections
with the minimum of technology overhead.
Whilst both approaches had their advantages, there were opportunities for streamlining the data
capture and reporting approach in use by the inspectors.
Read the full case study to find out how the digital pen and paper based solution helped the client to improve their audit process.
Smart Document Solutions Ltd | Old Bank House | 52-54 Palmerston Street | Bollington | Macclesfield | Cheshire | SK10 5PW